Frequently Asked Questions (FAQs)
Welcome to Plantohoby! Here are answers to the most common questions our customers ask. Need more help? Just contact us!
🌱 1. What does Plantohoby sell?
We specialize in premium-quality flower bulbs that are ideal for home gardens, pots, and landscape design. Our bulbs are seasonally selected for Indian climate.
📦 2. How long does delivery take?
We usually dispatch orders within 2 business days, and shipping typically takes 4–7 business days depending on your location.
💵 3. Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery on all eligible orders across India. You can pay in cash when your order is delivered.
🔍 4. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or WhatsApp, which you can use to track your delivery in real time.
🔁 5. Can I return or exchange the bulbs?
Our products are non-returnable due to their perishable nature. However, if you receive a damaged or defective product, we will replace it or issue a refund.
Check our Return & Refund Policy for complete details.
🧾 6. Do you provide planting instructions?
Yes! Every product page includes basic planting instructions. We also include a QR code on product packaging linking to detailed planting guides and blog posts.
💧 7. What if the bulb doesn’t grow?
Flower growth depends on proper planting time, soil, sunlight, watering, and care. While we provide healthy bulbs, results depend on growing conditions and care.
❌ 8. Can I cancel my order?
You can cancel your order before it is dispatched. Once shipped, cancellation is not possible.
Refer to our Shipping Policy for more details.
📍 9. Do you deliver across India?
Yes! We provide pan-India delivery through our trusted logistics partners.
📱 10. How can I contact you?
You can reach us via:
📧 Email: plantohobbystore@gmail.com
📱 WhatsApp: +91 7906698934